FAQ for MainBoss Basic and @Requests
This page contains answers to our customers' Frequently Asked Questions about MainBoss Basic releases 2.8 and up. For earlier version of MainBoss Basic see MainBoss CMMS 2.7. For @Request see @Requests 1.1 and up
- Migrating to Windows 7 or 8 from an older version of Windows
- License out of date
- Can't turn security off or on
- @Requests and POP3
- @Requests and Office 365
- Configuring POP3 for Use with Microsoft Exchange and MainBoss Basic
- Using MainBoss Basic's audit facilities
- Desktop icon: window just flashes open then closes again
- Sharing a MainBoss Basic database folder
- Submitting work requests to MainBoss Basic using a web page (requires @Requests)
- The meaning of entries in the "Scheduled" column of the Assigned Units schedule
- Accidentally closing the wrong work order
- Upgrading the system where the MainBoss Basic database is stored
- Changing the name of the domain where MainBoss resides
- Obsolete Equipment and Preventive Maintenance Tasks
- My Excel program can no longer find the table "TABLES\BUILDING.DBF"
- How to print after previewing a report
- How does MainBoss Basic support multiple languages?
- MainBoss Basic doesn't support my preferred language. What can I do?
- How do I modify the appearance of a work order?
- How do I change entries in the Requestor pull-down menu?
- I cannot delete a particular inventory item.
- Some MainBoss Basic windows are too big to fit on the screen
- Work orders don't appear on dates when preventive maintenance should be scheduled
- I forgot my MainBoss Administration Password
- Installing on a workstation that has no CD drive
- Database is busy when you try to restore it
- Reprinting work orders
- Disconnects when using Windows Remote Desktop
- MainBoss Basic running on Citrix
- MainBoss Basic database file marked as a protected operating system file
- Data Execution Prevention error (or MainBoss Basic just stops working)
- Changing the currency symbol that MainBoss Basic uses
- Problems when using Export XML
General Tips on using MainBoss Basic
- Making a test database
- Keeping your database clean
- MainBoss Basic on Novell networks
- Speeding up MainBoss Basic network performance
- What tables you have to set up before using MainBoss Basic
- Sharing reports with others
- Sending files to MainBoss support
- How to set up preventive maintenance by meter readings on new equipment
- Viewing AutoCAD drawings
- How to create custom reports
- How to use barcodes with MainBoss Basic
- Seasonal scheduling of preventive maintenance tasks
- Editing MainBoss Basic data files with other programs
- How do I get best results when scheduling preventive maintenance by meter reading?
Frequently Asked Questions about @Requests for MainBoss Basic
- Requests are showing up as gobbledygook
- I logged off my computer, and now email requests are not being processed. What happened?
- The MainBoss @Requests operation "Update Logs" takes an unreasonably long time to complete. Can I speed it up?
- @Requests is rejecting incoming e-mail with the message "can't append to contacts table: 0x0014". How do I fix this?
- Reindexing @Request's control files
