The life cycle of a corrective work order

< Previous section  |  Table of Contents  |  Index  |  Next section >

This section outlines the usual sequence of events in dealing with a problem report received from outside the maintenance department.

Note: This section (and the other sections in this chapter) describe typical ways in which organizations use MainBoss. However, almost everything here is optional; you can choose which MainBoss features fit best with your methods of operation. For example, a MainBoss work order lets you record advance estimates of the labor and materials for a job, plus the actual costs of labor and materials once the job is finished. However, you don't have to use these facilities; if your organization doesn't keep track of labor and/or materials on a per-job basis, you can simply omit this information from your work orders.

At any point in the process, you can edit the results of previous stages. For example, when you originally create a work order, you may not have enough information to estimate the expected labor and material costs. When you do get this information, you can go back and add it to the work order. You can even modify a work order after it's closed, if you get additional information or discover that you made an error.

< Previous section  |  Table of Contents  |  Index  |  Next section >