Closing Codes

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Closing codes are assigned to work orders when the work orders are closed. Many organizations use closing codes to indicate the underlying cause of the problem; this leads to codes like:

Operator error
Accidental breakage
Poor lubrication
Normal wear
Vandalism

Such closing codes provide valuable information for analyzing the overall condition of your operations. You can obtain reports organized by closing code, letting you determine how time and resources you spend on various types of problems. This is often useful in answering questions from upper management. (How much does vandalism cost us each year?)

For information on viewing closing codes, see Viewing Closing Codes. For information on creating and editing closing codes, see Editing Closing Codes. For information on printing closing codes, see Printing Closing Codes.