The MainBoss Service Log

This help file applies to an out-of-date version of MainBoss.
The most recent version of MainBoss is MainBoss 4.2.4.
This help file does not exist in MainBoss 4.2.4, but the index for that version can be found here.

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The MainBoss Service log lists any diagnostic messages that MainBoss Service has received. If MainBoss Service isn't behaving the way you expect, checking the log may help you determine what's going on. The log is displayed at Administration | MainBoss Service.

Note: If MainBoss Service encounters such serious problems that it can't start properly, it can't write diagnostic messages into the log. In this case, you may find it helpful to consult the main Windows event logs. If you are trying to start MainBoss Service on a different computer, check the event logs of both that computer and the computer you are working on. You will need Windows Administration privileges to see these logs.

The fourth drop-down button at the bottom of Administration | MainBoss Service offers a number of options that control how much information is recorded in the log. By selecting options that are relevant to your problems, you may obtain messages that help you correct what's going on. You may also choose to delete log entries, in order to clear the existing messages and make it easier to find new messages.

It may be useful to use Google or another search engine to search for explanations of the messages.

Don't confuse the MainBoss Service log with Administration | MainBoss Service | Email Requests. The Email Requests table shows incoming email messages that were turned into requests.

Normally, the log is automatically updated whenever an event occurs. In some cases, however, you may need to click the Refresh button.

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