Appendix B: Troubleshooting

This help file applies to an out-of-date version of MainBoss.
The most recent version of MainBoss is MainBoss 4.2.4.
This help file does not exist in MainBoss 4.2.4, but the index for that version can be found here.

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This appendix offers some help for determining whether SQL Server and other software are set up properly for use with MainBoss. The appendix also describes tests for checking whether a particular user can access the SQL Server databases. Finally, the appendix provides some tips on how to approach non-standard MainBoss configurations if your IT department insists on deviating from MainBoss's recommended set-up.

Note: This appendix uses "the Server machine" to refer to the computer where SQL Server is running and where the MainBoss database is stored. We assume that the MainBoss database already exists, created in accordance with the instructions in the main body of this guide. "The Remote machine" is a different computer from which you want to access the MainBoss database; this computer should be on your local area network (LAN).