Firewall Off and On

This help file applies to an out-of-date version of MainBoss.
The most recent version of MainBoss is MainBoss 4.2.4.
This help file does not exist in MainBoss 4.2.4, but the index for that version can be found here.

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Some versions of Windows incorrectly report that the firewall is off when it's actually on. Specifically, suppose you go to Windows Firewall in the Windows control panel. Your computer will respond with a window that tells you whether the firewall is off or on, as set by the last time you used this window.

However, it is possible to turn the firewall off/on using other windows. In particular, you can turn it off or on using the Services window (obtained by selecting Manage on Computer or My Computer). If you turn the firewall off or on using the Services window, the other window (accessed through the control panel) doesn't change.

As a result, the firewall may be on, even though the control panel says it's off. Even more confusing, it is sometimes possible for administrators to access the database just fine, but others cannot. We've seen this happen because the firewall was letting named pipes access the MainBoss database; people allowed to use the named pipes could get access while others could not.

If you find yourself in this position, go to the Services window and make sure that the Windows Firewall service is actually in the condition you think it is (stopped or started). You may need to start or stop the service in order to put it into the state you actually want.

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