MainBoss Service E-mail Log

This help file applies to an out-of-date version of MainBoss.
The most recent version of MainBoss is MainBoss 4.2.4.
This help file does not exist in MainBoss 4.2.4, but the index for that version can be found here.

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MainBoss Service handles incoming requests automatically. Usually, this means that there's no need for you to actually see the original e-mail messages that lead to requests. However, if you do want to look at an e-mail message sent to MainBoss Service, you can do so using Administration | MainBoss Service | E-mail Requests. This table viewer lists all e-mail messages received by MainBoss Service.

The window contains the following:

View section: Lists the e-mail messages that have been received.

Received: Click this heading to sort the list by the date that messages were received. Click again to reverse the order (from ascending to descending or vice versa).

E-mail: Click this heading to sort the list by the e-mail address of the sender. Click again to reverse the order.

State: Click this heading to sort the list by the state of the request. Click again to reverse the order.

Request: Click this heading to sort the list by the request identifier. Click again to reverse the order.

Enable Filter: Lets you set up a filter to select which records should be shown in the table. For more information, see Table Filters.

Edit/View: This drop-down button offers several possible actions:

Edit: Opens an editor window to let you edit the selected record.

View: Opens an editor window where you can examine the selected record.

Delete: Deletes the record that's currently selected.

Print: Opens a window to let you print your e-mail requests. For more information, see Printing the MainBoss Service E-mail Log.

Refresh: Updates the list to reflect any recent changes.

Search: Lets you search through the list of records for a particular record. For more information, see Searching for a Particular Record. The Search button has an accompanying drop-down list containing the following:

Find Next: Uses the same search condition(s) as your most recent search and finds the next record in the table that matches the condition(s). If the search reaches the end of the table without finding a matching record, it goes to the start of the table and continues the search.

Find Previous: Same as Find Next except that it goes backward in the table. If the search reaches the start of the table without finding a matching record, it goes to the end of the table and continues the search.

For more on MainBoss Service, see The MainBoss Service Module.

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